Guru pricing: getguru cost per user, the retired $25 seat plan and what Guru charges in 2026

Guru does not publish a price in 2026, so the honest answer is a quote. The last list price Guru showed was $25 per seat per month billed annually, or $30 monthly, with a 10-seat minimum, which put the smallest possible order at $3,000 a year. That plan was on Guru's pricing page when the Internet Archive captured it on January 11, 2026, and it was gone by the capture on April 14, 2026.

What replaced it is a package. Guru's current page lists three parts: the platform (knowledge agents, AI search, verification workflows, more than 100 integrations and MCP delivery), a team of solution engineers who design the knowledge architecture and run optimization reviews, and enterprise governance such as SSO, SCIM, audit logs and DLP masking. The page asks you to book a call and says the engagement is scoped in that first conversation.

So when you budget, use the retired $25 rate as a floor for the software alone, not as your likely number. A package that includes solution engineering is priced for companies that want the help, and Vendr, which sees negotiated contracts, reports that the rate still moves with user count, tier and term.

Between January 11 and April 14, 2026, going by the Internet Archive. The January capture shows a $25 self-serve seat with a free trial button, and the April capture shows no figures and a "book a call" package. Guru has not published a reason on its pricing page, so we will not guess at one.

The change happened in two steps, and the first one is easy to miss. In August 2025 Guru sold one all-in-one plan at $15 per user billed annually. By January 2026 the entry price had risen to $25, and the plan had picked up the line "AI credits included. Usage limits apply." along with an Enterprise tier offering "flexible AI credit pools". That is a move from a flat seat toward metered AI usage. Three months later the numbers were removed entirely.

That sequence matters if you are renewing. A contract signed on the $15 plan in 2025 and a quote in 2026 are priced under different models, and the second one bundles services the first one did not.

Yes. Guru's AWS Marketplace listing states that it has "one pricing dimension, billed per user under a contract", and that "a user is any person who accesses the governed knowledge platform. Each individual account counts as one user." The same listing says pricing "is not usage-based or split into instance sizes or add-ons" and that cost "scales with your user count, not with the number of connected tools."

Guru's own pricing page frames it differently, as "not just a per-seat tool", because the contract includes solution engineering alongside the software. Read the two together and the model is clear: the invoice counts people, and the rate per person is set in negotiation for a bundle. Ask for the per-user rate and the services portion as separate lines, so you can compare the software cost against a tool that sells software only.

No. The AWS Marketplace listing says "AI systems that pull knowledge through MCP connections are not billed as users." They read the same governed knowledge your people do, under the same permissions, without adding seats.

That is a real advantage and worth stating plainly, because not every vendor in this category treats machine access the same way. Glean, for example, documents its MCP server as a Client API surface metered in FlexCredits, which we cover in Glean MCP server cost. If your plan is to feed a company knowledge base into Claude, ChatGPT or an internal agent, Guru's per-user model means those connections do not grow the bill by themselves.

At Guru's last published rate of $25 per seat billed annually, 50 users cost $15,000 a year. On the August 2025 rate of $15 it was $9,000. Today's number is a quote that includes services, so treat these as the software floor. The table below runs the same headcounts on each rate Guru has published and on InSearch's listed plans.

Two honest readings of that table. First, Guru's old $25 seat undercut our Business plan, which is the tier that adds Confluence, Jira and Salesforce connectors, so on list price alone Guru was not the expensive option. Second, none of those Guru rows can be bought today. The only way to know what Guru costs your team now is to take the call, and you should go into it knowing that 50 seats listed at $15,000 a year as recently as January.

Not a self-serve one on the current pricing page. Guru offered 30 days of full platform access free in August 2025 and a "Start free trial" button in January 2026, and by April 2026 both had been replaced by a call booking. Guru describes that first conversation as "a working session", walking through how it fits your stack and governance requirements with your own use cases.

If a hands-on trial matters to your evaluation, ask for one in writing during the call, with the connectors and user count you would actually run. A trial on a demo workspace tells you little about how Guru will handle your permissions and your content.

Yes. Guru for Good offers Guru "at a reduced cost to eligible organizations", and Guru asks 501(c)(3) nonprofits to contact it for details. The page does not state a discount percentage or a figure, so any specific nonprofit rate you see quoted elsewhere is not from Guru.

On every public figure, Glean. Neither vendor publishes a price today, but Guru's last list price put 100 seats at $30,000 a year, while SpendHound reports average Glean spend of $142,019 a year for small and mid-sized businesses and $259,933 for enterprises. The Glean numbers are a secondary source describing negotiated contracts of unknown size, so they are evidence that Glean is sold as a larger enterprise purchase, not a like-for-like quote. Glean does not even keep a pricing page: on September 26, 2026, glean.com/pricing redirected to the homepage.

They are also different products, which matters more than the price. Guru is a curated, verified knowledge base: experts write and own cards and Guru asks them to reverify on a schedule. Glean indexes what already exists across your apps and answers from it. We go through the cost of each at 50 to 500 users, and when each one is the right call, in Guru vs Glean pricing.

Guru is worth it when your problem is trust in a small set of critical answers: support macros, policy, product facts, compliance content that must be verified by an owner before anyone repeats it. Its verification workflow is the feature competitors struggle to match, and its package lists SOC 2 Type II, HIPAA and GxP compliance, which is a real reason to take the call in healthcare and life sciences.

It is a weaker fit when the problem is that knowledge is scattered and nobody has time to curate it. A curated base only answers from what someone wrote into it, so the Slack thread, the Drive doc and the Jira ticket stay invisible until they are copied in. That is the gap InSearch covers: it searches Drive, Slack, Notion, Confluence, Jira and your other apps as they are, returns one written answer with citations to the sources, and only uses content each person is already allowed to open. You can see the price before you talk to anyone: $20, $32 or $49 per user per month, from three seats, and the Answer Console at the top of this page answers questions about documents you drop into it right now.

Plenty of teams run both. Guru holds the handful of verified answers that must never be wrong, and cross-app search covers everything else.