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Elastic Enterprise Search pricing: Elasticsearch enterprise search cost and Elastic Workplace Search migration

If you are pricing Elastic Enterprise Search in 2026, the first thing to establish is that the product you are pricing is retired. Elastic announced the retirement on April 15, 2025, removed it in version 9.0, and closed it to new customers. So there are really two questions hiding inside one search: what does it cost to keep the 8.x deployment you already own running until support ends, and what does the replacement cost.

One search · cited answers · permission-aware

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Short answer

Elastic publishes no per-seat price for Elastic Enterprise Search, and new customers can no longer buy it at all. Elastic states that Enterprise Search "will no longer be available in Elastic version 9.0 and beyond", and that new customers who subscribed after the 9.0 release do not have access to App Search or Workplace Search. Existing 8.x subscribers can keep running it until End of Maintenance on January 15, 2027 and End of Support on July 15, 2027. What replaces it is Elasticsearch itself, billed by consumption: on Elastic Serverless Search, ingest from $0.14 per VCU hour, search from $0.09, storage from $0.047 per GB per month. There is no seat anywhere in that model, which is why Elastic cannot be compared to a per-user tool without building a usage forecast first.

The second question is the expensive one, because Elastic does not offer an upgrade path. It offers a migration path, and the difference matters. App Search and Workplace Search were finished products with connectors, a relevance layer and an admin interface. The replacement is Elasticsearch plus components you assemble and host yourself. Everything below is read from Elastic's official documentation and pricing pages, with the date on each figure.

Drive Slack Notion Confluence Jira Salesforce

Cited to source docs

Permission-aware · never trains on your data

Why it works

What your team gets with Elastic Enterprise Search pricing

You cannot buy it new

Elastic states that customers who subscribed after the 9.0 release do not have access to App Search or Workplace Search. Only existing 8.x subscriptions can still run it.

January 15, 2027

End of Maintenance for Elastic Enterprise Search 8.x. End of Support follows on July 15, 2027. Both dates come from Elastic's own end-of-life table.

No seat in the price

Elastic bills VCU hours, storage per GB and tokens per million. A per-user comparison against a seat-priced tool is not possible without a usage forecast.

What it handles

One search, a cited answer, scoped to you

InSearch searches across every connected app, checks your permissions, and writes one clear answer with citations back to the exact source documents.

  • Connectors, relevance and permissions ship as one product, not as parts to assemble
  • Per-seat price you can put in a budget without forecasting VCU hours
  • Source permissions enforced per person at query time, not rebuilt per index
  • Slack, Confluence, Jira, Gmail, Drive and Salesforce connected centrally
  • Cited answers over the corpus, not a query DSL your team has to maintain
Answer Cited

Written answer

Full-time employees get 20 days of PTO per year plus 10 company holidays1, requested in Workday with manager approval2.

Only sources you can access

CF People Handbook · Time Off [1]
DR PTO-request-process.pdf [2]
Drive · Slack · Confluence Never trains on your data

Why InSearch

One search across every app, with a cited answer

Not eight separate search boxes, not a wall of blue links. InSearch unifies your apps and returns one written answer with citations, scoped to exactly what you can see.

One search, every app

Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce searched in a single query, so you stop opening a different search box for each tool.

A cited answer

A written answer in plain language with inline citations back to the exact source docs, so you can trust it and verify it instead of reading a page of links.

Permission-aware

It inherits and enforces each source's access controls at query time, so every person only ever sees answers from content they can already open. It never trains on your data.

Compared

Elastic Enterprise Search pricing next to what buyers move to

Elastic figures read from elastic.co/pricing/serverless-search, elastic.co/support/eol and the Elastic Enterprise Search 8.x migration guide on September 15, 2026, in USD. Competitor figures re-verified within the last three weeks. Where a vendor publishes no number, the cell says so.

Option What you pay for Published price Connectors and permissions Watch out for
Elastic Enterprise Search 8.x An existing subscription only Not sold to new customers Managed connectors and document-level permissions, as originally shipped Maintenance ends January 15, 2027, support July 15, 2027
Elastic Serverless Search VCU hours, storage, egress and tokens Ingest from $0.14/VCU hour, search from $0.09, ML from $0.07, storage from $0.047/GB/month Self-managed connectors you host and operate. Permissions are yours to model No seat price. Elastic's own production example is $190/month for 20 GB of searchable data
Elastic Cloud Hosted Cluster size and subscription tier Priced by deployment size. Elastic publishes rate cards, not a package price Same as above Widely quoted starting figures near $79 to $99 a month are third-party estimates, not Elastic list prices
Coveo Pricing units of 100k queries a month, seats for Workplace coveo.com/en/pricing publishes no dollar figure (re-checked September 15, 2026) Document-level security on both Pro and Enterprise. Pro is limited to "Cloud connectors: Pick 3" SAP, Salesforce, ServiceNow and Shopify connectors are excluded and sold separately
Lucidworks Fusion Records indexed lucidworks.com/pricing returns HTTP 403 Around 54 connectors, with no Notion, Gmail or Teams A minimum 25% overage surcharge on records above the contract
Glean Seats, under a contract No published list price. Vendr reports an average and median of $98,890 a year across 55 deals Permission-aware connectors across the usual work apps Third-party procurement data ranges from $29,880 to $208,897 a year
InSearch Seats Published per-seat pricing on the plans page Connected once centrally, source permissions enforced per person at query time Not a log analytics or observability platform. If that is the job, Elastic is the right tool

Read the Elastic rows as a group. The reason Elastic looks cheap next to a seat-priced tool is that the published numbers cover infrastructure and nothing else. They do not include the connector hosting, the relevance tuning, the permission model or the interface, all of which Enterprise Search used to provide and all of which a migration moves onto your team. The $79 and $99 figures that circulate in pricing roundups come from review sites, not from Elastic, so they do not belong in a budget.

How much does Elastic Enterprise Search cost?

There is no published price, because Elastic does not sell Elastic Enterprise Search anymore. Existing 8.x subscribers pay whatever their current Elastic subscription costs. Everyone else is pricing the replacement, which is Elasticsearch billed by consumption rather than by user.

On Elastic Serverless Search, these are the rates Elastic publishes, read on September 15, 2026. Elastic labels each one "as low as", so treat them as floors rather than the number you will pay.

MeterUnitPublished rate
IngestPer VCU per hourAs low as $0.14
SearchPer VCU per hourAs low as $0.09
Machine LearningPer VCU per hourAs low as $0.07
Storage and retentionPer GB retained per monthAs low as $0.047
EgressPer GB transferred per monthAs low as $0.05. Vector profiles receive 50 GB free
Elastic Managed LLMPer million tokens$4.50 input, $21 output
Elastic Inference ServicePer million tokensAs low as $0.08
WorkflowsPer execution10,000 free, then as low as $0.0108
Agent BuilderPer execution1,000 free, then as low as $0.025

Elastic also publishes two worked examples, which are more useful than the rate card because they show what the meters add up to. A development environment with 2 GB of searchable data, 1 percent ingest utilization (15 minutes a day) and 8 percent search utilization (2 hours a day) comes to $24 a month on the On-demand setting and $27 on Performant. A production environment with 20 GB of searchable data, 5 percent ingest utilization (1 hour a day) and 33 percent search utilization (8 hours a day) comes to $190 a month On-demand and $210 Performant. Performant is the default.

Twenty gigabytes is the number to sit with. A mid-sized company's Slack history, Drive, Confluence and ticket system together are usually far past that, and search utilization for a tool the whole company uses is not 8 hours a day on one node. Elastic's examples are honest illustrations of the pricing mechanics, not a forecast for a company-wide search deployment.

No. Elastic states plainly that Enterprise Search "will no longer be available in Elastic version 9.0 and beyond", and that new Elastic customers who subscribed after the 9.0 release do not have access to these products. If you already hold an Enterprise Search subscription, you can continue to use Enterprise Search 8.x, including App Search and Workplace Search.

That single sentence changes the shape of the decision. This is not a case of an aging product that is still purchasable while a newer one matures. The door is closed. Any team evaluating Elastic Workplace Search today because a colleague used it at a previous job is evaluating something they cannot sign for.

Swiftype is worth a line here too, because the names are tangled. Elastic acquired Swiftype, and App Search and Workplace Search grew out of it. Elastic's end-of-life table lists Swiftype.com Site Search as a retired SaaS product with no maintenance or support dates attached. If your search for "swiftype elastic" brought you here, the short version is that the whole family landed in the same place.

When does Elastic Enterprise Search reach end of life?

Elastic's end-of-life table gives three dates for Elastic Enterprise Search 8.x: a Software Product Retirement Notice Date of April 15, 2025, End of Maintenance on January 15, 2027, and End of Support on July 15, 2027.

MilestoneDateWhat it means for a running deployment
Retirement noticeApril 15, 2025Elastic announced the product would not continue past 8.x
Removed from the stackVersion 9.0Enterprise Search is not in 9.0 or later. Upgrading the stack removes it
End of MaintenanceJanuary 15, 2027No further bug fixes or patches. Security issues found after this date stay unfixed
End of SupportJuly 15, 2027Elastic's support stops answering on it entirely

The date that governs planning is End of Maintenance, not End of Support, and it is the one most roadmaps get wrong. After January 15, 2027 the software still runs, but nobody is patching it. For a system that holds an index of internal documents with permissions attached, running unpatched is a conversation with your security team, not a technicality. Count backwards from that date: a replatform that touches connectors, permissions and every application embedding search is rarely a one-quarter project.

There is also a quieter trap. Enterprise Search is gone from 9.0, so a routine stack upgrade for unrelated reasons removes it. Teams running Elasticsearch for logs and Workplace Search for internal search are effectively frozen on 8.x across both until the search side is replaced.

What does an Elastic Workplace Search migration actually rebuild?

Elastic's migration guidance replaces four things, and none of them is a version bump. Workplace Search content sources become Elasticsearch indices fed by self-managed connectors you host. App Search engines become Elasticsearch indices queried directly. The Elastic Web Crawler becomes Open Crawler. Elastic managed connectors become self-managed connectors.

Written out as work, that list is longer than it looks:

  • Connector hosting. Managed connectors ran as part of the product. Self-managed connectors are services you deploy, monitor, patch and keep authenticated against every source system.
  • The relevance layer. App Search gave you tunable relevance, synonyms and curations through an interface. Against raw Elasticsearch, that becomes query DSL somebody owns and maintains.
  • Document-level permissions. This is the part that quietly consumes the schedule. Every source has its own model, and each has to be mapped into index filters and re-checked as group membership changes.
  • The interface. Workplace Search shipped a search experience for employees. Elasticsearch ships an API.
  • Crawled content. The Web Crawler becomes Open Crawler, which is a separate component with its own configuration and operational story.

None of this is a criticism of Elasticsearch, which is an excellent search engine and the foundation of a great deal of production software. It is a statement about scope. A team that budgets an Elastic migration as an infrastructure line item and then discovers it has committed to building and operating an internal search product is the common failure here. Price the engineering time next to the alternative of buying a finished one, and the comparison becomes honest in both directions.

Elastic Enterprise Search vs Elasticsearch: what is the difference?

Elasticsearch is the search and analytics engine. Elastic Enterprise Search was a set of finished products built on top of it: App Search for search inside your own application, and Workplace Search for search across company tools such as Google Drive, Salesforce, Confluence and Dropbox. The engine continues and is actively developed. The finished products on top were retired.

This distinction is the single biggest source of confusion in the results you get for these queries, and most published comparison articles miss it. Roundups titled around Elasticsearch alternatives compare it to OpenSearch, Solr, Meilisearch and Typesense, which are all search engines. If you are replacing Workplace Search, none of those answer your question either, because your problem was never the engine. It was connectors, permissions and an answer layer over company content, and those are exactly the parts that were removed.

So the honest framing when you evaluate replacements: either you are rebuilding a search product on an engine, in which case Elasticsearch or OpenSearch is a reasonable foundation and the cost is engineering time, or you are buying a finished one, in which case the comparison set is the workplace search vendors, not the search engines.

They come from review sites and pricing roundups, not from Elastic. TrustRadius lists Elastic Enterprise Search with plans starting around $79, and several guides quote roughly $95 to $99 a month for a small Elastic Cloud Hosted production configuration. Elastic's own pricing pages publish consumption rates and deployment-size calculators, not packaged plan prices at those figures.

We are flagging this rather than repeating it because a number in a budget needs a source that will still be correct next quarter. The figures are not necessarily wrong as historical snapshots of somebody's deployment. They are simply not Elastic list prices, and quoting them as such is how procurement conversations go sideways.

If you need a defensible Elastic number, the route is Elastic's own pricing calculator with your real data volume and query load, not a third-party plan table. And if you are pricing the retired product specifically, there is no correct figure to find, because it is not for sale.

When Elastic is still the right purchase

If your job is log analytics, observability, security analytics or search inside a product you are building, Elastic is an excellent choice and this page should not talk you out of it. The consumption model is a genuine advantage when volume is predictable and engineering capacity exists, because you pay for what you index and query rather than for every employee who might run a search.

The place the model stops fitting is company-wide internal search. There, the work is not indexing, it is the long tail of connectors, each source's permission model, and keeping all of it current while people join, leave and change teams. That work does not get cheaper with a better engine, which is precisely why Elastic built Workplace Search in the first place and why its removal leaves a real gap.

InSearch fills that gap as a finished product. Google Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce connect once, centrally, and each source's own permissions are enforced per person at query time, so nobody sees a snippet from a document they could not already open. Answers come back cited to the source document, which is what makes them usable in a decision. It is priced per seat, so the budget is a number rather than a forecast. If you are staring at January 15, 2027 and weighing a rebuild against a purchase, that is the comparison worth running, and it is fair to run it with real engineering hours on the Elastic side rather than infrastructure cost alone.

Good questions

Questions about Elastic Enterprise Search pricing

Yes. Elastic states that Enterprise Search will no longer be available in Elastic version 9.0 and beyond, and that new customers who subscribed after the 9.0 release do not have access to App Search or Workplace Search. Existing 8.x subscribers can continue running it until support ends.
Elastic's end-of-life table lists Elastic Enterprise Search 8.x with a retirement notice date of April 15, 2025, End of Maintenance on January 15, 2027, and End of Support on July 15, 2027. End of Maintenance is the date that matters, because patches stop there.
There is no per-user price. Elastic never sold Enterprise Search by seat, and it bills Elasticsearch by consumption instead: VCU hours for ingest and search, storage per GB per month, and tokens per million. Comparing it to a seat-priced tool requires a usage forecast first.
Elasticsearch is the search engine and is actively developed. Elastic Enterprise Search was the finished layer on top, App Search for in-product search and Workplace Search for company tools, and it was retired in 9.0. The engine stayed, the connectors and permission layer went away.
Elastic points customers to Elasticsearch with self-managed connectors, Open Crawler in place of the Elastic Web Crawler, and direct queries in place of App Search engines. That is a rebuild rather than an upgrade, so most teams also price a finished workplace search product against it.
No. Elastic's migration documentation states that new Elastic customers who subscribed after the 9.0 release do not have access to App Search or Workplace Search. Only organizations with an existing Enterprise Search subscription can keep using the 8.x versions.
Elastic publishes rates of ingest from $0.14 per VCU hour, search from $0.09, machine learning from $0.07, storage from $0.047 per GB per month and egress from $0.05 per GB. Its own production example, 20 GB of searchable data, comes to $190 a month.
As an engine, yes. As a replacement product, it is missing what Workplace Search provided: hosted connectors, a tuned relevance layer, document-level permission mapping and an employee-facing interface. Those become your team's responsibility, so budget engineering time rather than infrastructure cost alone.

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One search across every app · cited answers · permission-aware · never trains on your data