Compare · Amazon Kendra
Amazon Kendra alternative: where to migrate now that Kendra is in maintenance mode
AWS has put Amazon Kendra into Maintenance Mode as of June 30, 2026, and the service stops accepting new customers on July 30, 2026. Existing indexes keep running, and AWS says it will continue shipping bug fixes and security updates, but there will be no new features. AWS's own guidance is to migrate Kendra applications, and build any new search application, on Amazon Bedrock Managed Knowledge Base.
One search · cited answers · permission-aware
Ask your company anything
InSearch searches across Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce in one query and returns a written answer with citations, only ever from sources you're allowed to see.
Searching connected apps
WorkingAnswer
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Live, interactive · cited answers
Every answer cited to its source documents · permission-aware · never trains on your data
That leaves teams with a real fork in the road. Bedrock Managed Knowledge Base is a managed RAG toolkit you build an application on top of: AWS's own migration guide lists 7 native connectors for the managed knowledge base against Kendra's 32, and notes that faceted search, query suggestions, custom synonyms, spell checking, incremental learning and custom document enrichment all need workarounds you implement yourself. If your goal was a search platform to build on, that is a reasonable path. If your goal was employees getting answers, you are being asked to build a product.
InSearch is the other fork: a finished workplace search you connect rather than construct. It searches Google Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce in one query and returns a written answer with inline citations, with item-level permissions enforced at query time and no training on your data. No index capacity to provision, no retrieval pipeline to assemble, no application to write.
Amazon Kendra is in maintenance mode and closed to new customers from July 30, 2026, with AWS pointing migrations at Bedrock Managed Knowledge Base, a RAG toolkit you build on. InSearch is the finished alternative: connect your apps and get cited, permission-aware answers without building a search application.
Side by side
Amazon Kendra vs InSearch, honestly
A fair look at what each does well. Both are capable tools. Here is where they differ.
| What matters | InSearch | Amazon Kendra |
|---|---|---|
| Status in 2026 | Actively developed and shipping | Maintenance Mode since June 30, 2026; closed to new customers from July 30, 2026; no new features |
| What you get | A finished workplace search product your team uses on day one | A search service you build an application on top of |
| AWS migration path | Not applicable; connect your apps and search | AWS recommends migrating to Amazon Bedrock Managed Knowledge Base |
| Connectors | Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce out of the box | Kendra ships 32 native connectors; the Bedrock managed knowledge base ships 7, so other sources need a custom pipeline into S3 |
| Answers | Written answer with inline citations to the source docs | Kendra returns ranked passages; generating an answer needs an external LLM you wire up |
| Pricing model | Transparent per seat, so cost tracks the people using it | Provisioned index capacity: storage units and query unit hours billed from index creation until deletion, plus connector sync |
| Engineering effort | Connect apps, invite the team | Provision the index, build ingestion, retrieval, ranking, permissions and the UI |
| Best suited for | Teams that want employees answering questions, not a search stack to maintain | Teams with AWS engineers who want to build custom search inside their own AWS account |
Comparison reflects general, publicly understood positioning. Capabilities change, so check each product for the latest.
Why teams pick InSearch
One cited, permission-aware search across every app
A product, not a build
Bedrock Managed Knowledge Base hands you a RAG toolkit and a migration guide. InSearch hands your team a working search box on the apps they already use.
Nothing to re-platform
No index to provision, no chunking strategy to pick, no connectors to rebuild in Lambda. You connect the apps and start asking questions.
Cited and permission-aware
Item-level permissions from each source enforced at query time, and every answer traceable to the exact document it came from.
Good questions
Amazon Kendra vs InSearch, answered
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Find any answer at work with InSearch
One search across all your company apps, a clear cited answer, scoped to exactly what each person can see, and never trained on your data.
One search across every app · cited answers · permission-aware · never trains on your data