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Search & assistant · Workplace search

AI workplace search software and digital workplace search that give the whole company one search box

The modern workplace is a sprawl of tools, and the search inside each one only sees its own little island. So a workplace question becomes a scavenger hunt across tabs, and the person who knows where things live becomes a bottleneck for everyone else.

One search · cited answers · permission-aware

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InSearch searches across Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce in one query and returns a written answer with citations, only ever from sources you're allowed to see.

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Every answer cited to its source documents · permission-aware · never trains on your data

SHORT ANSWER Last updated August 2026

AI workplace search is a single search layer across every application a company works in, so one plain-language question returns one written answer with citations instead of eight separate result lists. It differs from the search box inside any one tool because it spans them: documents, wikis, chat, tickets, email and CRM. The part that decides whether it is safe to deploy is permission handling: a workplace search index sees everything the company has, so it has to check each person's existing access at query time rather than trusting a nightly sync. Digital workplace search that skips that check will happily surface a salary review to the wrong reader.

InSearch is AI workplace search that puts one search box over everything. Ask a question and it searches across Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce together, then returns a written answer with citations to the exact sources. It is permission-aware, so each person only ever gets answers from content they can already access, and it is grounded strictly in your company's knowledge.

The terms move around, so it is worth pinning them down. AI workplace search, AI powered workplace search and digital workplace search all describe the same thing: one search layer across the tools people actually work in, with a language model writing the answer instead of handing back a ranked list. The AI part is not the retrieval, which search engines have done well for decades. It is that the system reads what it retrieved and tells you the answer, with links to where it came from.

Workplace search is the category name for search that spans the tools employees work in, rather than search that lives inside any one of them. The distinction matters when you are comparing products. Intranet search covers the intranet. SharePoint search covers SharePoint. Workplace search is the layer above all of them, and the test of whether a product belongs in the category is simple: can one query reach content in a Google Doc, a Slack thread and a Jira ticket at the same time, and can it tell you which one the answer came from.

The reason app-native search cannot solve this is structural rather than a quality problem. Each tool indexes only its own content and ranks by its own signals, so ten good search boxes still produce ten partial answers. Worse, the person searching has to guess correctly which tool holds the answer before they can search at all, which is precisely the knowledge a new hire does not have. Institutional memory ends up distributed across systems that cannot see each other: the decision in a doc, the argument behind it in a thread, the exception to it in an email.

A lot of people searching for workplace search right now are looking for a replacement rather than a first purchase. Elastic announced the retirement of Workplace Search on April 15, 2025 and removed it in version 9.0, with end of maintenance set for January 15, 2027 and end of support for July 15, 2027. Elastic's own documentation still ranks for the term, which sends teams to a product they can no longer adopt. If that is why you are here, the practical question is whether you want to rebuild retrieval on search infrastructure you operate yourself, or buy a managed layer that connects to your apps and returns answers rather than result lists.

Two things decide whether a workplace search rollout survives contact with a real company. The first is citations. An answer with no source is not actionable, because anyone acting on a policy or a number has to verify it anyway, so the search box gets abandoned in favor of asking a colleague. The second is permissions. A system that reads across everything inherits every access rule you have, including the messy ones. InSearch enforces item-level permissions from each source live at query time, so a revoked access takes effect on the next query rather than at the next scheduled sync, and nobody is served a sentence from a document they could not open.

DRIVE SLACK NOTION CONFLUENCE JIRA SALESFORCE

Cited to source docs

Permission-aware · never trains on your data

Why it works

What your team gets with Workplace search

One box over everything

Every work app searched from a single bar, so no one has to remember which tool holds the answer.

No more bottleneck person

Anyone can find what they need without waiting on the one colleague who knows where things live.

Cited, scoped answers

A written answer with sources, scoped to exactly what each person is allowed to see.

What it handles

One search, a cited answer, scoped to you

InSearch searches across every connected app, checks your permissions, and writes one clear answer with citations back to the exact source documents.

  • Searches every work app from one place
  • Removes the cross-tab scavenger hunt
  • Returns a cited answer in plain language
  • Respects each person's access controls
  • Keeps your data yours, never used to train models
ANSWER Cited

Written answer

Full-time employees get 20 days of PTO per year plus 10 company holidays1, requested in Workday with manager approval2.

Only sources you can access

CF People Handbook · Time Off [1]
DR PTO-request-process.pdf [2]
Drive · Slack · Confluence Never trains on your data

Why InSearch

One search across every app, with a cited answer

Not eight separate search boxes, not a wall of blue links. InSearch unifies your apps and returns one written answer with citations, scoped to exactly what you can see.

One search, every app

Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce searched in a single query, so you stop opening a different search box for each tool.

A cited answer

A written answer in plain language with inline citations back to the exact source docs, so you can trust it and verify it instead of reading a page of links.

Permission-aware

It inherits and enforces each source's access controls at query time, so every person only ever sees answers from content they can already open. It never trains on your data.

Good questions

Questions about Workplace search

The tools your company actually works in: Google Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce, with more connectors available. InSearch searches them together from one box.
InSearch is permission-aware and scopes every answer to the content you can already access, so results are both relevant and safe. Each answer also cites its sources so you can verify it.
Workplace search is search that spans every application a company works in, rather than search built into one of them. A single query reaches documents, chat messages, tickets and email across connected tools, and a modern workplace search platform returns a written answer with citations instead of a list of blue links.
In practice they describe the same job and vendors use them interchangeably. Enterprise search is the older term and carries connotations of large indexes over document repositories and intranets. Workplace search is the newer framing, focused on the SaaS tools employees use daily and on answering questions rather than retrieving files.
The right pick depends on where your knowledge lives. If it is almost entirely in one vendor ecosystem, that vendor's own assistant is usually cheapest. If it is spread across Google, Microsoft, Atlassian and Slack, you need a neutral layer that connects to all of them. Judge candidates on connector coverage for your actual stack, whether answers carry citations, and whether permissions are enforced at query time.
Elastic announced its retirement on April 15, 2025 and removed it in Elastic 9.0. End of maintenance is January 15, 2027 and end of support is July 15, 2027. Existing deployments keep running until then, but it is no longer a product you can adopt, so teams evaluating it now are choosing between rebuilding on Elasticsearch themselves or moving to a managed workplace search layer.
The consistent ones are new-hire onboarding, where nobody yet knows which tool holds what; support and success teams answering customer questions from scattered internal docs; sales teams pulling the current version of pricing or security answers; and engineering teams finding the decision behind a system rather than just its code. All four share one shape: the answer exists, and locating it costs more than reading it.
This tier is usually priced per seat per month, and enterprise vendors in the category commonly gate pricing behind a sales call with seat minimums attached. Expect connector and indexing cost to be built into the seat price. InSearch publishes its per-seat pricing with no seat minimum, so you can size a rollout without a procurement cycle.
It should, and it is worth asking early. An API lets you put answers where people already are, such as a Slack command, a support console or an internal portal, instead of requiring a separate search page. Ask any vendor whether API queries respect the same per-user permissions as the web app, because that is where implementations differ.

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One search across all your company apps, a clear cited answer, scoped to exactly what each person can see, and never trained on your data.

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One search across every app · cited answers · permission-aware · never trains on your data