Compare · Amazon Q Business
Amazon Q Business pricing: what Lite, Pro and index units really cost per month
Amazon Q Business is one of the few enterprise search products that publishes real numbers, so this is a rare case where you can size the bill before talking to anyone. The subscription side is simple: Amazon Q Business Lite is $3 per user per month and Amazon Q Business Pro is $20 per user per month. Lite gets you permission-aware answers of roughly one page, single sign-on, file insights and the browser extension. Pro extends answers to roughly seven pages and adds content creation, Q Apps, QuickSight integration, plugins and image processing.
One search · cited answers · permission-aware
Ask your company anything
InSearch searches across Drive, Slack, Notion, Confluence, Gmail, Jira and Salesforce in one query and returns a written answer with citations, only ever from sources you're allowed to see.
Searching connected apps
WorkingAnswer
·
Live, interactive · cited answers
Every answer cited to its source documents · permission-aware · never trains on your data
The part that surprises people is that seats are not the whole bill. You also pay for index capacity by the hour, whether or not anyone runs a search. A starter index unit is $0.140 per hour and is capped at five units per application, intended for proof-of-concept work in a single Availability Zone. An enterprise index unit is $0.264 per hour and runs across three Availability Zones for production. Each unit holds about 20,000 documents or 200 MB of extracted text, and the starter index includes 100 connector hours per month. Multimedia is metered separately at $0.003 per image, $0.006 per minute of audio and $0.050 per minute of video.
Run it for a hundred people on Pro with one production index and you are at roughly $2,000 a month in seats plus about $193 a month for the enterprise index unit, so a little over $2,190 before multimedia or additional capacity. One more thing belongs in any 2026 cost model: AWS states Amazon Q Business will no longer be open to new customers starting on July 31, 2026, and points buyers to Amazon Quick, whose Professional and Enterprise tiers carry a $250 per account per month infrastructure fee on top of per-user pricing.
Amazon Q Business publishes per-user prices but bills index capacity hourly on top, so the real cost is seats plus infrastructure. InSearch charges one transparent per-seat price with no index units and no per-account fee.
Side by side
Amazon Q Business vs InSearch, honestly
A fair look at what each does well. Both are capable tools. Here is where they differ.
| What matters | InSearch | Amazon Q Business |
|---|---|---|
| Entry tier | One plan, full cited answers included | Lite at $3 per user per month, answers roughly one page, no plugins |
| Full tier | Transparent per-seat price published on the pricing page | Pro at $20 per user per month, longer answers, Q Apps, plugins, QuickSight |
| Infrastructure charge | None. No index units, no hourly capacity | Starter index $0.140 per unit per hour (max 5 units), enterprise index $0.264 per unit per hour |
| Capacity per index unit | Not metered in documents or megabytes | About 20,000 documents or 200 MB of extracted text per unit |
| Multimedia processing | Included in the seat | $0.003 per image, $0.006 per minute audio, $0.050 per minute video |
| Cost at 100 users | Predictable: 100 seats at the published per-seat rate | About $2,000 in Pro seats plus roughly $193 for one enterprise index unit per month |
| Availability | Open to new customers today | AWS: no longer open to new customers starting July 31, 2026 |
Comparison reflects general, publicly understood positioning. Capabilities change, so check each product for the latest.
Why teams pick InSearch
One cited, permission-aware search across every app
Seats plus infrastructure
The published per-user price is only half the model. Index units bill hourly whether anyone searches or not, so always add capacity to your estimate.
Size the index honestly
One unit covers roughly 20,000 documents or 200 MB of extracted text. Count your real corpus before you assume a single unit is enough.
One line on the invoice
InSearch prices per seat with no hourly capacity, no per-account fee and no multimedia meter, so the forecast is just headcount.
Good questions
Amazon Q Business vs InSearch, answered
More comparisons
See how InSearch compares
Glean alternative
The same cited, permission-aware search, easier to start.
vs GoSearchGoSearch alternative
Cited, permission-aware answers across every app.
vs DustDust alternative
Search-first, with cited answers out of the box.
vs GuruGuru alternative
Live search across every app, not just a curated wiki.
vs CoveoCoveo alternative
Cited answers and an easy start, not a platform build.
vs Microsoft CopilotMicrosoft Copilot alternative
Neutral search across every app, not just Microsoft 365.
vs Amazon KendraAmazon Kendra alternative
Kendra is in maintenance mode. Here is where to land.
vs LucidworksLucidworks alternative
Workplace search without a Kubernetes cluster to run.
vs MoveworksMoveworks alternative
Now a ServiceNow product. Here is the independent option.
vs SinequaSinequa alternative
Built for the modern SaaS stack, not a two-year rollout.
vs Atlassian RovoAtlassian Rovo alternative
For companies that are not only an Atlassian shop.
vs GleanGlean pricing
What Glean actually costs, and what to compare it against.
vs HebbiaHebbia alternative
Company-wide cited search, not finance-desk document diligence.
vs OnyxOnyx alternative
The same cited, permission-aware answers, fully managed and no-ops.
vs BloomfireBloomfire alternative
Search where work already lives, instead of curating a knowledge base.
vs Amazon Q BusinessAmazon Q Business alternative
Still open to new customers, and permission-aware by default.
vs Amazon Quick SuiteAmazon Quick Suite alternative
Cited, permission-aware search without the migration project.
vs Gemini EnterpriseGemini Enterprise alternative
Cross-app cited answers without a Google Cloud project to run.
vs Gemini EnterpriseGemini Enterprise pricing
Four editions, an annual discount, and an overage SKU nobody budgets for.
vs Google AgentspaceGoogle Agentspace alternative
Agentspace became Gemini Enterprise. Here is what that means for buyers.
Find any answer at work with InSearch
One search across all your company apps, a clear cited answer, scoped to exactly what each person can see, and never trained on your data.
One search across every app · cited answers · permission-aware · never trains on your data