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Amazon Q Business pricing: what Lite, Pro and index units really cost per month

Amazon Q Business is one of the few enterprise search products that publishes real numbers, so this is a rare case where you can size the bill before talking to anyone. The subscription side is simple: Amazon Q Business Lite is $3 per user per month and Amazon Q Business Pro is $20 per user per month. Lite gets you permission-aware answers of roughly one page, single sign-on, file insights and the browser extension. Pro extends answers to roughly seven pages and adds content creation, Q Apps, QuickSight integration, plugins and image processing.

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The part that surprises people is that seats are not the whole bill. You also pay for index capacity by the hour, whether or not anyone runs a search. A starter index unit is $0.140 per hour and is capped at five units per application, intended for proof-of-concept work in a single Availability Zone. An enterprise index unit is $0.264 per hour and runs across three Availability Zones for production. Each unit holds about 20,000 documents or 200 MB of extracted text, and the starter index includes 100 connector hours per month. Multimedia is metered separately at $0.003 per image, $0.006 per minute of audio and $0.050 per minute of video.

Run it for a hundred people on Pro with one production index and you are at roughly $2,000 a month in seats plus about $193 a month for the enterprise index unit, so a little over $2,190 before multimedia or additional capacity. One more thing belongs in any 2026 cost model: AWS states Amazon Q Business will no longer be open to new customers starting on July 31, 2026, and points buyers to Amazon Quick, whose Professional and Enterprise tiers carry a $250 per account per month infrastructure fee on top of per-user pricing.

Amazon Q Business publishes per-user prices but bills index capacity hourly on top, so the real cost is seats plus infrastructure. InSearch charges one transparent per-seat price with no index units and no per-account fee.

Side by side

Amazon Q Business vs InSearch, honestly

A fair look at what each does well. Both are capable tools. Here is where they differ.

What matters InSearch Amazon Q Business
Entry tier One plan, full cited answers included Lite at $3 per user per month, answers roughly one page, no plugins
Full tier Transparent per-seat price published on the pricing page Pro at $20 per user per month, longer answers, Q Apps, plugins, QuickSight
Infrastructure charge None. No index units, no hourly capacity Starter index $0.140 per unit per hour (max 5 units), enterprise index $0.264 per unit per hour
Capacity per index unit Not metered in documents or megabytes About 20,000 documents or 200 MB of extracted text per unit
Multimedia processing Included in the seat $0.003 per image, $0.006 per minute audio, $0.050 per minute video
Cost at 100 users Predictable: 100 seats at the published per-seat rate About $2,000 in Pro seats plus roughly $193 for one enterprise index unit per month
Availability Open to new customers today AWS: no longer open to new customers starting July 31, 2026

Comparison reflects general, publicly understood positioning. Capabilities change, so check each product for the latest.

Why teams pick InSearch

One cited, permission-aware search across every app

Seats plus infrastructure

The published per-user price is only half the model. Index units bill hourly whether anyone searches or not, so always add capacity to your estimate.

Size the index honestly

One unit covers roughly 20,000 documents or 200 MB of extracted text. Count your real corpus before you assume a single unit is enough.

One line on the invoice

InSearch prices per seat with no hourly capacity, no per-account fee and no multimedia meter, so the forecast is just headcount.

Good questions

Amazon Q Business vs InSearch, answered

AWS publishes two tiers. Amazon Q Business Lite is $3 per user per month and gives permission-aware answers of about one page with single sign-on and the browser extension. Amazon Q Business Pro is $20 per user per month and adds longer answers, content creation, Q Apps, QuickSight integration, plugins and image processing.
Response depth and features. Lite returns roughly a page and excludes both built-in and custom plugins. Pro returns roughly seven pages and unlocks Q Apps, plugins, QuickSight integration and image processing. AWS also notes that since July 1, 2024 Q Apps are available only to Pro users, so Lite users who want them must upgrade.
Index capacity bills by the hour on top of seats. A starter index unit is $0.140 per hour, capped at five units per application and intended for proof of concept in one Availability Zone. An enterprise index unit is $0.264 per hour across three Availability Zones, which works out to roughly $193 per month for a single unit.
At the seat level Lite is very cheap, but compare total cost rather than the headline. Add hourly index capacity, multimedia metering and the engineering time to run an AWS service. A per-seat product with no infrastructure line can be less overall at small and mid scale, even at a higher price per user.
AWS has not announced a price change for existing customers, and says the service stays fully supported with bug fixes and security updates. What changes is the roadmap, since AWS states new feature requests will no longer be considered, and the fact that the recommended successor, Amazon Quick, prices Professional and Enterprise with a $250 per account per month infrastructure fee.

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Find any answer at work with InSearch

One search across all your company apps, a clear cited answer, scoped to exactly what each person can see, and never trained on your data.

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One search across every app · cited answers · permission-aware · never trains on your data